Shipping policy

Janvior Shipping Policy

At Janvior, we are committed to providing a smooth and reliable shipping experience.

• Orders are processed within 1–3 business days after payment confirmation.

• Standard delivery takes approximately 14 business days after the order has been shipped.

• Customers are responsible for providing the correct shipping address. Janvior is not responsible for delays or delivery issues caused by incorrect address information.

• Once available, a tracking number will be sent so customers can monitor their shipment.

• Delivery times are estimates and may be affected by factors beyond our control, such as weather, customs, or carrier delays.

• If an order arrives damaged or is lost in transit, customers should contact us promptly so we can assist in resolving the issue.

For any questions about your order, please contact Janvior Customer Support. We are always happy to assist you.